Last Updated: September 8, 2017
By “Personal Information,” we mean, generally, information that personally identifies you or another person. By “you,” we mean an individual who uses our website, including (without limitation) potential customers such as students or others registering for services, and individuals about whom you supply Personal Information. “You” does not include users in their capacities as USNGE employees, employment applicants or contractors (other policies or contracts may apply to them).
BY PROVIDING PERSONAL INFORMATION TO US OR OUR REPRESENTATIVES, BY SUMBITTING AN INFORMATION REQUEST FORM, BY PROVIDING US WITH INFORMATION AS PART OF A QUERY, OR BY TAKING OTHER AFFIRMATIVE ACTION TO CONSENT, YOU CONSENT AND AGREE TO ALL TERMS AND CONDITIONS OF THIS POLICY AND THE TERMS AND CONDITIONS ON THE SITE FOR YOURSELF AND FOR ANYONE ELSE WHOSE PERSONAL INFORMATION YOU PROVIDE.
What This Policy Is
Data you provide to us
We collect, process, and otherwise Disclose (as defined below) information from you, such as first and last name, gender, e-mail and mailing addresses, professional title, company name, and password when you create an account to log in to our network, and information on your higher education interests. We also may retain information on your behalf, such as files and messages that you store or post using your account. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail. When you participate in one of our surveys, we may collect additional profile information. We also collect other types of personal information and demographic information that you provide to us voluntarily.
We do not always collect, or even ask for, all of the information identified above. If you decide you would like to receive a particular service, some information is required. You can decide whether you want to enter the information to receive the particular service when you register for the service. You are responsible for providing accurate and complete information.
If you provide information on the Website, we may ask you to provide:
- Country of residence
- Full name
- Your address
- Your anticipated start date for an undergraduate or graduate school program
- Your mobile telephone number
Personal Information requested on forms is not required unless so indicated on the form. Subject to applicable law, failure to provide required information will prevent you from obtaining the service you seek.
How We Use and Disclose Personal Information
We use Personal Information to engage in our business and fulfill our mission. This means that we make (and reserve the right to make) all lawful, worldwide uses of Personal Information subject to this Policy and applicable law. This includes, but is not limited to, using, accessing (or barring access), processing, fulfilling, disclosing, displaying, sharing, transferring, storing, selling, leasing, retaining, combining, investigating, verifying, proving, enforcing and otherwise dealing, voluntarily or involuntarily, with that information except as otherwise expressly set forth in this Policy (collectively, “Disclose”).
For example, we Disclose Personal Information to:
- Improve and personalize the Website functionality, and our products and services, from time to time;
- Identify products and services that may be of interest to our customers;
- Notify you about updates, products, services and/or special offers from USNGE, its affiliates and selected third parties;
- Ask you to participate in surveys;
- Generate aggregate data, which does not identify you in particular but tends to reflect collective information about you, and Disclose it for statistical studies and research by us or third parties or in relation to our products, services and your use of the Website;
- Provide information to third parties that you select. For example, you may direct us to send:
- your contact information to schools you designate
- Provide information to third parties with whom we contract
- your contact or other information to selected service providers (such as to help you pursue admission to an undergraduate or graduate program)
Data Collected via Technology
To make our Website more useful to you, our servers collect information from you, including browser type, operating system, Internet Protocol (IP) address, domain name, unique device identifiers, and information about how you use our Website. We also may collect information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this data and store it in log files each time you visit our Website, or access your account on our network.
“COOKIES” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Website with your browser settings. If you remove or reject our cookies, it will affect how our Website works for you.
“WEB BEACONS” are digital images we use to log information on our Website and in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails. You may render some web beacons unusable by rejecting their associated cookies. If you choose to decline such cookies, certain features of the Services that placed the cookie may not function properly or at all as a result.
Retention of Personal Information
We tend to retain Personal Information for the length of time that we, at our discretion, believe necessary to fulfill the purposes for which we collected it, to comply with applicable laws or contracts, and to operate our business and fulfill our educational mission.
For example, we are required to retain some Personal Information for contractual periods, and we are allowed to retain some Personal Information for periods we determine to be advisable (e.g., the period[s] in which litigation may be brought or an audit conducted or a tax levied). We may discard information at our discretion, so you should retain your own records. Often it is not feasible or advisable to discard information, so we reserve the right to retain it but treat it as inactive or discarded.